Last Updated: January 8, 2025
Canadian Lucky Draw Inc. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lottery ticket service at canadianlucky-draw.com (the "Service").
By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not access or use our Service.
We collect personal information that you voluntarily provide when you:
To comply with Canadian gaming regulations and verify that users are 19 years of age or older, we may collect copies of government-issued identification documents such as driver's licenses, passports, or provincial ID cards.
We automatically collect certain technical information when you access our Service:
We collect payment card information and banking details necessary to process lottery ticket purchases. This information is encrypted and processed securely through PCI-DSS compliant payment processors.
We use the collected information for the following purposes:
We may share your information with:
We share necessary information with official provincial and national lottery corporations to facilitate ticket purchases and prize claims on your behalf.
We engage third-party companies to perform services on our behalf, including:
These service providers have access to your information only to perform specific tasks and are obligated to protect your information.
We may disclose your information if required by law or in response to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to:
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.
You have the right to access and update your personal information through your account settings or by contacting us at [email protected].
You may request a copy of your personal information in a structured, commonly used format.
You may request deletion of your account and personal information, subject to our legal obligations to retain certain records. Contact us at [email protected] to initiate this process.
You may opt out of promotional emails by clicking the "unsubscribe" link in any marketing message or adjusting your communication preferences in your account settings. Please note that you cannot opt out of service-related communications (account notifications, transaction confirmations).
You can manage cookie preferences through your browser settings. Please refer to our Cookie Policy for detailed information.
Our Service is intended exclusively for adults aged 19 and older. We do not knowingly collect personal information from individuals under the age of 19. If we become aware that we have collected information from someone under 19, we will promptly delete that information.
Our Service may contain links to third-party websites, including responsible gaming resources and lottery corporation sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Your information may be transferred to and processed in jurisdictions outside of Canada where data protection laws may differ. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Canadian Lucky Draw Inc.
Email: [email protected]
Phone: 1-855-662-5686
Address: 250 Yonge Street, Suite 2201, Toronto, ON M5B 2L7, Canada
Our privacy practices comply with:
For information about your privacy rights under Canadian law, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
We use your information to support responsible gaming initiatives, including:
For responsible gaming support, visit our Responsible Gaming page or contact the Responsible Gambling Council at 1-800-461-0140.